You ordered a piece of furniture (table/sofa/chair) but it arrived damaged. Write a complaint letter to the store. In your letter: Describe the item you ordered Explain how it was damaged Say what action you expect (replacement / refund / repair) Write 120–150 words.

Dear Sir or Madam, I am writing to complain about a

chair

Use synonyms

that I bought from your shop. I purchased

this

Linking Words

on February 20th. Unfortunately, I am not satisfied with the delivery.

Firstly

Linking Words

, your delivery service does not meet world standards.

For example

Linking Words

, regarding ISO 12345 has to be completed meeting the requirements of the consumer, but the booking was delivered to the incorrect place.

In addition

Linking Words

, the

chair

Use synonyms

was damaged. One of the legs of the

chair

Use synonyms

was broken.

As a result

Linking Words

, I was not able to host my valuable guest.

This

Linking Words

caused me inconvenience. I would like a refund and a replacement of

this

Linking Words

chair

Use synonyms

. I expect

this

Linking Words

issue to be addressed as soon as possible. I would appreciate it if you would enhance your delivery. I would be grateful to receive your response, so I will be able to take

further

Linking Words

steps.

Furthermore

Linking Words

, you can find the receipt and a photo of the

chair

Use synonyms

attached below. Yours faithfully, Diyorbek Nurmamatov.

mkmobileoom

Feb 21, 2026

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content

State one action only and be clear about what you want next time.

structure

Keep one idea per part. Put the item, the damage, and the fix in order.

content

Use plain facts and dates and avoid extra rules.

tone

Be polite but firm in tone.

tone

Polite opening and closing.

content

Clear aim to get a refund or a new chair.

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7
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

163 words

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A growing number of people work by telecommuting, that is, the employees works from home, using a computer and the internet to connect with the office. what are the advantages and disadvantages of working this way?

Around the world, children learn English as a second language at school. However, in some places, they also learn at kindergarten (pre-school care, when children are aged two to five) Discuss the advantages and disadvantages of learning English at kindergarten.

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Some people think that job satisfaction is more important than job security, while some people think that they cannot always expect job satisfaction, a permanent job is more important. Discuss both views and give your own opinion.

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