You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. – I am on vacation • Say what you would like the bank to do to fix the problem.- investigate the case/send revised credit card statement

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Dear Sir or Madam, I hope

this

Linking Words

letter finds you in good health. My name is Renu bansal and I have been maintaining an account with your bank

since

Change preposition

for the

show examples

past 5 years

along with

Linking Words

a platinum credit card service. I am writing

this

Linking Words

letter to bring to your attention

about

Change preposition

apply

show examples

an unusual transaction on the recent credit card statement.

Firstly

Linking Words

, the statement shows that I bought an

apple

Fix capitalization

Apple

show examples

smartwatch costing $1500 from an

apple

Fix capitalization

Apple

show examples

store in

Canada

Punctuation problem

Canada,

show examples

whereas

Linking Words

at that time period I was travelling to Thailand.

Hence

Linking Words

, there is a system glitch on your part

Punctuation problem

, or

show examples

my privacy has been breached.

Moreover

Linking Words

, I do not own any smartwatches.

Consequently

Linking Words

, I would like you to investigate

Change preposition

apply

show examples

this

Linking Words

matter and send me the detailed corrected statement.

Also

Linking Words

, the refund of $1500 plus $50 overlimit charges to my account. I look forward to a positive response to my complaint. Yours faithfully, Renu

sekhonrenu18

May 3, 2026

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task response

For task response: say more clearly that you were on vacation, so you could not buy the item.

task response

For task response: ask the bank to block the card and check all new card use.

coherence and cohesion

For coherence and cohesion: use simple link words like First, Also, and Finally.

coherence and cohesion

For coherence and cohesion: write one clear main idea in each body paragraph.

task response

For task response: you covered all main points from the question.

task response

For task response: your tone is polite and right for a bank manager.

coherence and cohesion

For coherence and cohesion: the letter has a clear start, middle, and end.

coherence and cohesion

For coherence and cohesion: your greeting and closing are correct.

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8
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
7
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

151 words

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