You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing to inform you about a malfunction in the Magnus Pro desk,which I bought from your store online a few days ago. The desk has a feature that we can adjust its height
according to
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the convenience of the user, whether to sit on a chair or stand. But
this
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function seems not to be working in desk as its position is stuck between sitting and standing position which is very inconvenient to
work
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with either way.
This
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inconvenience has caused problems affecting my
work
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and body posture as well. I am unable to
work
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properly , causing an increase in workload. I have to bend my back to
work
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, which is affecting my posture , leading to back pain. I want an immediate replacement of
this
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equipment so I can start doing my
work
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peacefully. Yours faithfully, Karanpal Singh

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task response
For task response: say a bit more about when you got the desk and what you did to check the problem.
task response
For task response: use a more polite request, for example ask for a replacement or repair as soon as possible.
coherence and cohesion
For coherence and cohesion: add clear link words like First, Also, As a result, and Therefore.
coherence and cohesion
For coherence and cohesion: fix small word order and spacing problems so the ideas read more smoothly.
task response
For task response: you answered all parts of the task.
task response
For task response: the tone is mostly formal and right for a company letter.
coherence and cohesion
For coherence and cohesion: the letter has a clear start, middle, and end.
coherence and cohesion
For coherence and cohesion: each paragraph has one main idea.
Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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