IELTS Writing Correction Service
Writing Samples
Band 4.5

You recently stayed at a hotel and were very disappointed with the service. Write a letter to the hotel manager. In your letter: explain when you stayed at the hotel describe the problems you experienced say what you would like the manager to do

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Dear Sir/Madam, I am writing regarding a very distasteful service, given by your staff
which
Punctuation problem
, which
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 needs to be addressed. I checked
in
Change preposition
into
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 your Hotel
last
Linking Words
 evening and, since
then
Linking Words
 i am having various
problem
Fix the agreement mistake
problems
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 with your hotel room and staff.
Firstly
Linking Words
, the
Washrooms was
Correct subject-verb agreement
washrooms were
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 completely stinking
and
Punctuation problem
, and
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 there were zero towels inside the closet to use. We tried to address
this
Linking Words
 with your staff, but they were completely ignorant about the situation. To add more to
this
Linking Words
,
Correct article usage
a
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couple of your employees were completely drunk
making
Punctuation problem
, making
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situation
Correct article usage
the situation
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 a lot worse. I recommend that
,
Punctuation problem
apply
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 you
should
Verb problem
apply
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take a look into
this
Linking Words
 matter, and take strict action
with
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against
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 the employees who
working
Verb problem
are working
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 on that day.
Moreover
Linking Words
,
i
Fix capitalization
I
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 feel like you should try to do a background check before hiring the person and makesure to train them
untill
Correct your spelling
until
 they go on floors. I am a regular customer
and
Punctuation problem
, and
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i
Fix capitalization
I
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 know you will take the responsibility
on
Change preposition
into
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 your own hands and completely trust
with
Change preposition
apply
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your employees. Yours faithfully, Ayush Shukla

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task response
Say the time more clearly, like 'I stayed at your hotel on Friday night'.
task response
Add one more clear problem with simple detail, so the reader can see the full issue.
task response
Use a more polite tone, for example 'I am disappointed with the service'.
coherence and cohesion
Put one main idea in each part: stay time, problems, and what you want.
coherence and cohesion
Use simple link words like 'First', 'Also', and 'Finally'.
coherence and cohesion
Check that each sentence joins well with the next one.
task response
You answered all three parts of the task.
task response
You said what action you want the manager to take.
coherence and cohesion
The letter has a clear opening and ending.
coherence and cohesion
The order is mostly easy to follow.
Topic Vocabulary:
  • disappointed
  • service
  • problems
  • stay
  • manager
  • hotel
  • occasion
  • staff
  • cleanliness
  • rude
  • experience
  • disappointment
  • request
  • refund
  • apology
  • prompt
  • response
  • future
  • expectations
  • communication
  • suggestions
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