IELTS Writing Correction Service
Writing Samples
Band 5

Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund

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Hi Sir/Madam, I am writing
this
Linking Words
 letter to express my disappointment with the product that I purchased from your online store on June 2nd, 2026. A device was a Bluetooth (Model XYZ) that arrived in a defective condition. I was eagerly anticipating
for
Change preposition
apply
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this
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purchage
Correct your spelling
purchase
, but when I tried to pair it with my phone, it did not work at all. I even tried troubleshooting by reading the manual
,
Punctuation problem
;
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however
Linking Words
, the problem persisted. Later, I
also
Linking Words
 discovered that
charging
Correct article usage
the charging
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 point is not working
too
Rephrase
either
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, which letdown my
all the
Correct determiner usage
apply
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expectations and excitement
just in
Correct word order
in just
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 a minute.
Moreover
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, I
also
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 contacted your company's customer service department to resolve the issue. But I did not
received
Wrong verb form
receive
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 any satisfactory solution or any
futher
Correct your spelling
further
 assistance. I
belive
Correct your spelling
believe
,
Punctuation problem
apply
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 the item falls under the warranty, so I would really appreciate the full refund of the product, which costs $100. At
last
Linking Words
, I hope your company will investigate
this
Linking Words
 case and focus on improving the quality of your outputs. Because, as a customer, I expect
for a
Correct determiner usage
the
show examples
 best quality products and
a
Correct article usage
apply
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effective customer service. I look forward to a swift resolution. Thank you for your time and attention. Sincerely, Jaspreet Kaur

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task response
Task response: You answer all parts of the task, but you can add one more clear line about why a refund is better than a repair or change.
task response
Task response: Your tone is mostly polite, but some lines sound a bit too strong. Keep the tone calm and direct.
coherence cohesion
Coherence and cohesion: Your letter has a clear start, middle, and end. To make it better, link ideas with simple words like 'also', 'so', and 'because'.
coherence cohesion
Coherence and cohesion: Most paragraphs have one main idea, but a few sentences are long and not clear. Make them shorter.
task response
Task response: You describe the item, the problem, and the reason for the refund clearly.
task response
Task response: You give useful details like the date, model, and price.
coherence cohesion
Coherence and cohesion: The letter is easy to follow in general.
coherence cohesion
Coherence and cohesion: You use greeting and closing in the right way.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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