Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter: - Describe the item you bought - Outline what the problem is - Explain why you want a refund

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Dear Sir/Madam, I am writing to express my concern about a product I purchased recently from your website. The item is a 500-watt microwave, model number 50XX84, which was advertised online. Unfortunately, when I plugged it in for the first time, it malfunctioned. Smoke started coming from the back panel of the appliance, accompanied by a strong, unpleasant smell. I contacted your repair department, and they assured me that the issue would be resolved within two days.

However

Linking Words

, five days have now passed, and I have not received any assistance or updates. Given the circumstances, I kindly request a full refund for the product and ask that it be collected from my home at your earliest convenience. The malfunction has rendered the appliance unusable, and the delay in addressing the issue has been highly inconvenient. I look forward to your prompt response regarding

this

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matter. Yours faithfully,

RichardFri Dec 27 2024

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task achievement

Consider providing more details about the initial purchase, such as when it was bought and from which platform, to strengthen the task response.

coherence cohesion

Make sure each paragraph has a clear purpose, even if just to transition smoothly between ideas, to maintain coherence.

coherence cohesion

The closing and greeting are polite and appropriate for a formal letter.

task achievement

The tone of writing is formal yet clear, which is very suitable for addressing a customer service department.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

2
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

147 words

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Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter: - Describe the item you bought - Outline what the problem is - Explain why you want a refund

Word Count

Some people think that employers should not care about the way their employees dress because what matters is the quality of their work. To what extent do you agree or disagree?

Some people think that the best way to reduce crime is to give longer prison sentences. Others, however, believe there are better alternative ways of reducing crime. Discuss both views and give your opinion.

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