You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your letter: give details of the purchase explain the problem explain why you need a replacement urgently You should You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam..........,

✍️ Want to check your own essay?Try for free →
Dear Sir, I am writing
this
Linking Words
letter to request a replacement for a
shirt
Use synonyms
that I purchased recently online. I probably look for a dress which gives me a comfortable fit. Usually, a
shirt
Use synonyms
size
Use synonyms
of 42 CM is my exact
size
Use synonyms
. Recently, I saw a beautiful, red coloured, double-pocket
shirt
Use synonyms
online. I checked the
size
Use synonyms
table provided with the item, I chose the convenient
size
Use synonyms
, and
then
Linking Words
I made the order. Unfortunately, the delivered item was not in my exact
size
Use synonyms
, it was
too short
Correct word choice
shorter
show examples
than what I expected
while
Linking Words
ordering. I have a marriage function next week. But, in
this
Linking Words
condition, the
shirt
Use synonyms
is unsuitable to wear.
Therefore
Linking Words
, I kindly request you to make an immediate arrangement for the replacement of the item. I would be grateful if you could consider my request and do the needful immediately. I look forward to hearing from you. Yours faithfully,

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response
Task response: Add a bit more detail about the order, like the date, item name, or order number.
task response
Task response: Say more clearly why you need the new shirt soon, for example the date of the wedding.
task response
Task response: Use a more formal tone. Write 'I would like to request a replacement' instead of 'I probably look for a dress'.
coherence and cohesion
Coherence and cohesion: Some ideas are not easy to follow. Keep the story in time order from buying to problem to request.
coherence and cohesion
Coherence and cohesion: Use simple linking words like 'First', 'However', and 'Therefore' to connect ideas better.
coherence and cohesion
Coherence and cohesion: Make one clear main idea in each paragraph and avoid extra or unclear lines.
task response
Task response: You answered all three parts of the task.
task response
Task response: Your purpose is clear. You want a replacement.
coherence and cohesion
Coherence and cohesion: The letter has a clear opening, body, and ending.
coherence and cohesion
Coherence and cohesion: Your closing is polite and suitable for a formal letter.
Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Topic Vocabulary:
  • order number
  • online store
  • receipt
  • size
  • colour
  • damaged
  • wrong item
  • replace
  • return
  • urgent
  • delivery
  • customer service
What to do next:
Look at other essays: