There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses. Begin your letter as follows: Dear ...........,

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Dear

Mister

Use the right word

Sir

show examples

or Madam, I am writing

this

Linking Words

latter

Use the right word

letter

show examples

to inform

yout

Correct your spelling

you

that in our city

are

Correct pronoun usage

there are

show examples

some problems with the public transport. The problems are that they come later, do not

accord

Verb problem

adhere to

show examples

the

scheduales

Correct your spelling

schedules

on the stations,

the

Correct pronoun usage

they

show examples

are always crowded, and sometimes

the

Correct pronoun usage

they

show examples

don't stop to take you! Because of

that

Punctuation problem

that,

show examples

I can be late at work, and I cannot explain to my boss

that

Linking Words

Correct pronoun usage

it's

show examples

not my fault. It is summer and in the

busses

Correct your spelling

buses

where the

conditional

Correct word choice

apply

show examples

air

must

Check wording

conditioning must

show examples

be turned on, it's not. All

passagers

Correct your spelling

passengers

are dissatisfied. I would like you to speak with the employers

Punctuation problem

apply

show examples

and to explain to them that they must be more responsible. It is their job, and if nothing

change

Correct subject-verb agreement

changes

show examples

Correct pronoun usage

show examples

and other citizens will find another solution to

this

Linking Words

. I hope that

Fix capitalization

show examples

will

recieve

Correct your spelling

receive

an answer and that there won't be any

missunderstandings

Correct your spelling

misunderstandings

This

Linking Words

problem should be resolved. With respect, Daniela

acaitaz

Jul 12, 2026

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task response

Task response: You answer all parts, but add a bit more detail about the bus problems and how often they happen.

task response

Task response: Use a more polite tone for a letter to a manager, for example 'I would be grateful if you could...'

coherence and cohesion

Coherence and cohesion: Put each main idea in its own part: problems, effects on you, and what you want the company to do.

coherence and cohesion

Coherence and cohesion: Use clear link words like 'First', 'Also', 'Because of this', and 'Finally'.

task response

Task response: You cover the problems, the effect on you, and what you want the company to do.

coherence and cohesion

Coherence and cohesion: The letter has a clear start and end, so the reader can follow it.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
20
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

5 paragraphs

153 words

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