There have been some problems with public transport in your area recently. Write a letter to the manager of the public transport company. In your letter - describe the problems - explain how these problems are affecting the public - suggest what changes could be made You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, Hi. I
write
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am writing
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you
this
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letter to report some problems with public transport in my area recently. I live in 'Blair Athol' and usually take Bus 224 from my home to Mawson Lakes Campus. But in the
last
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4 weeks, the bus has been frequently late. Sometimes the bus arrived
late up to 20 minutes
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up to 20 minutes late
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. The timetable seems useless.
As a result
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, I have been
caught
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late for the courses several times, which is embarrassing. I don't know what the reason is for the problem, but it's obviously affecting people's regular lives.
For instance
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, if a staff
comes
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member comes
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to work late, he may lose his customers, and even worse, he may lose his job. People may endure a few
times
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instances
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of the late transport, but they cannot hold on for many times. People need
precise
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a precise
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and accurate arrangement
with
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of
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their lives. So, I suggest you
could
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apply
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solve
this
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problem as soon as possible. Please notify the drivers to be on time. If
current
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the current
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timetable is outdated, please notify the public
the
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of the
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change. I wish
this
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can
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could
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be solved after you receive my letter. Thanks for your attention. Regards Yours

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task response
Task response: You answer all parts, but add a bit more detail about the problems and the changes you want.
task response
Task response: Use a more formal tone. Do not write 'Hi' in this kind of letter.
coherence and cohesion
Coherence and cohesion: Your ideas are clear, but some parts can be put in a better order.
coherence and cohesion
Coherence and cohesion: Use simple linking words like 'First', 'Also', and 'Finally' to guide the reader.
task response
Task response: You cover the problem, the effect on people, and a change that can help.
coherence and cohesion
Coherence and cohesion: The letter has a clear start, middle, and end.
Topic Vocabulary:
  • public transport
  • manager
  • problems
  • affecting
  • suggest
  • changes
  • arrival
  • frustration
  • overcrowded
  • schedule
  • communication
  • updates
  • delays
  • passengers
  • safely
  • stranded
  • confused
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