You recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter - give details of what you bought - describe the problems with your item - say what you want the shop to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
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Dear Sir or Madam
I feel I must express my disappointment.
I have received a new air conditioning
system
Use synonyms
which
has Punctuation problem
, which
heating
Correct article usage
a heating
system
as well. It is a new design Use synonyms
in
Change preposition
apply
this
year, Linking Words
convenient
button function, and Change preposition
with a convenient
can
Correct pronoun usage
it can
fix
on the wall. When I receivedWrong verb form
be fixed
, I
was absolutely delighted. Correct pronoun usage
it, I
Linking Words
However
I was using Add a comma
However,
for
3 nights. Correct pronoun usage
it for
Unfortunately
I found some problems with it. Add a comma
Unfortunately,
Firstly
If I switch it on Linking Words
it
was Punctuation problem
, it
such
a big Linking Words
noisy
. Replace the word
noise
Secondly
, as we all know nowadays very coldLinking Words
.
Rephrase
nowadays.
Linking Words
Thus
I bought Punctuation problem
Thus,
this
incredibly heating Linking Words
system
Use synonyms
doesn't
Correct word choice
, but it doesn't
working
. Wrong verb form
work
if
I turn on the heating switch only Capitalize the word
If
blew
the cold wind.
Wrong verb form
blows
Linking Words
Consequently
I couldn't sleep Add a comma
Consequently,
over
very well.
Rephrase
apply
In addition
, I had ordered marvelous violet colour. Linking Words
Linking Words
However
I received Add a comma
However,
fair
beige colour. Correct article usage
a fair
it
was quite Capitalize the word
It
unbalance
with my Replace the word
unbalanced
furnitures
. I am still very Check wording
furniture
upsetting
. I think Correct word choice
upset
that is
not Linking Words
reasonable
cost. I paid over £2000.
I think you would consider Correct article usage
a reasonable
to give
me Wrong verb form
giving
discount
Correct article usage
a discount
it
if I go to your shop again. And Changing the another air Correct pronoun usage
apply
conditiong
Correct your spelling
conditioning
system
and heating Use synonyms
system
Use synonyms
which
is violet colour Punctuation problem
, which
as
soon as possible.
I look forward to hearing from you shortly
Yours faithfullyPunctuation problem
, as
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task response
For task response, you answer all parts, but make your asks more clear: ask for a new item or full money back.
task response
For task response, use a more formal tone. Do not use words like 'marvelous' here. Keep the style calm and clear.
coherence and cohesion
For coherence and cohesion, put each main point in its own part: what you bought, what is wrong, what you want.
coherence and cohesion
For coherence and cohesion, link ideas with simple words like 'First', 'Also', 'Because of this', and 'Therefore'.
task response
For task response, you gave clear facts about the item, the price, and the problems.
coherence and cohesion
For coherence and cohesion, you used a clear start and end for a formal letter.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.