You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

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Dear Manager, Hope
this
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letter finds you well. I am writing
this
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letter to express my dissatisfaction regarding the service I
recieved
Correct your spelling
received
at your restaurant
last
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week. As
last
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week was my birthday
so
Correct word choice
,
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we
did
Verb problem
made
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our reservation for 3 tables
last
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week for my birthday party .
we choose
Wrong verb form
We chose
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your property because of
location
Correct article usage
the location
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conveinence as your restaurant is near
by
Change preposition
the
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bus
staion and
Correct word order
station and has a
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good rating at google review . The problem I faced during my visit was ingredient used in our dishes
was
Correct subject-verb agreement
were
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not properly mixed
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Punctuation problem
, due
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due to
Change preposition
apply
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which we cannot able to eat our
all
Correct determiner usage
apply
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food . I ordered butter chicken
and
Punctuation problem
, and
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it was too salty and spicy
as
Punctuation problem
. While
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while
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ordering
I
Punctuation problem
, I
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clearly
mention
Wrong verb form
mentioned
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all our items
will
Wrong verb form
would
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be mild in spices
but
Punctuation problem
, but
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your co- worker donot listen properly and honour our words.
Last
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but not least , as we are your loyal customer
from
Change preposition
for the
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last
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5
years
Punctuation problem
years,
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I would suggest
you
Correct word choice
that you
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to
Wrong verb form
apply
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refund our 100% bill as we
donot
Correct your spelling
did not
enjoy our meal and
advice
Replace the word
advise
you to give some additional training to your employees so that
this
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problem cannot be
repeat
Wrong verb form
repeated
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next time for
another
Correct determiner usage
other
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customers. Looking forward to hearing back from
your side
Correct pronoun usage
you
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with a positive and prompt response
from your side,
Punctuation problem
.
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With regards, Navdeep

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task response
You cover all parts of the task: why you went, what went wrong, and what you want the manager to do. Add key facts, such as the date, the number of people, and how the bad meal affected your family.
task response
Make your request clear and fair. Ask for a full refund, staff training, and a reply within a set time. Keep the focus on the meal and service.
coherence and cohesion
Use clear paragraph order: reason for writing, reason for the visit, problems, and requested action. This will make the letter easier to follow.
coherence and cohesion
Use linking words more carefully, such as “However”, “In addition”, “Therefore”, and “As a result”. Do not repeat “last week” or “from your side” many times.
coherence and cohesion
Keep one main point in each paragraph. Put the food problem in one paragraph and the staff problem in another paragraph.
tone
Use a more formal style. For example, write “I am writing to complain about...” rather than “Hope this letter finds you well.” Avoid phrases such as “your co-worker” and use “a member of staff” instead.
task response
You clearly explain that the visit was for your birthday party and that you chose the restaurant because it was near the bus station and had good reviews.
task response
You give a clear example of the problem: the butter chicken was too salty and spicy, even though you asked for mild food.
coherence and cohesion
The letter has a clear opening, body paragraphs, and a closing. Your request for a refund and staff training is easy to find.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • disappointed
  • meal
  • complain
  • manager
  • occasion
  • celebration
  • dining experience
  • undercooked
  • cold
  • unseasoned
  • advertised
  • menu
  • poor service
  • cleanliness
  • resolution
  • refund
  • replacement
  • discount
  • customer satisfaction
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