IELTS Writing Correction Service
Writing Samples
Band 5.5

You recently bought some clothes from an online store, but you are unhappy with your purchase. Write a letter to the company you ordered the clothes from. In your letter: • give details of your purchase • describe the problem • explain why you need an urgent replacement You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

5.5 / 9
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Dear Sir or Madam, I am writing to report the issue with the
product
Use synonyms
 which I purchased from your online portal. I bought a green coloured formal shirt of size M from your shopping website. My order number is 12345
and
Punctuation problem
, and
show examples
 I
have
Wrong verb form
apply
show examples
purchased it on 23 June 2026. Unfortunately, I received the wrong
product
Use synonyms
,
Punctuation problem
;
show examples
 the colour is totally different and not as per the image shown in the picture.
Additionally
Linking Words
, the fit is
also
Linking Words
 not up to the mark, as per the
product
Use synonyms
 description, it should be a
strechable
Correct your spelling
stretchable
 fabric. I have contacted
several times to
Change preposition
apply
show examples
your customer care person but he is not able to solve the issue. I need an urgent replacement of the desired
product
Use synonyms
 to wear in one of the important formal meetings in my organisation. I would like you to resolve
this
Linking Words
 issue at the earliest and send me the correct size and coloured
product
Use synonyms
 in next couple of days. Thank you for your time and consideration. I look forward
for
Change preposition
to
show examples
 your response. Yours faithfully, David Smith

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task response
Give more clear details about the item, such as the date it arrived and the item number. Say exactly what you received, for example, its colour and size.
task response
Make the request more exact: ask for a new green, size M shirt, and say whether you want free fast delivery.
coherence and cohesion
Your letter has a clear start, middle, and end. Use short links such as “However”, “Also”, and “Therefore” to make the ideas flow more smoothly.
coherence and cohesion
Keep the problem details together in one paragraph, then put your contact with customer care and your urgent need in the next paragraph.
coherence and cohesion
Use “I look forward to your response” rather than “I look forward for your response.”
task response
You cover all main parts: what you bought, what went wrong, and why you need a fast new item.
task response
The tone is polite and right for a letter to a company.
coherence and cohesion
The letter is easy to follow, with clear paragraphs and a suitable greeting and closing.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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