You visited a restaurant and were unhappy with the service. Write to the manager. Describe your visit. Explain what went wrong. Say what you would like the manager to do.

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Dear Madam, I am writing to complain about the poor service I received at your restaurant. For
an
Correct article usage
apply
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information, we reserved our table three days ago
at
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on
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12/10/2026 to
void
Verb problem
avoid
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any mistakes because it is
job
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a job
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meet
Replace the word
meeting
.
First,
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The
Fix capitalization
the
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problem is
the
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that the
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food was cold,
meat
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the meat
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was rare,
potatoes
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the potatoes
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were raw, and the table
is
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was
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not clean. That makes us feel frustrated and disappointed.
Second,
Linking Words
I would like
if
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you
ask
Verb problem
to ask
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your
manger
Correct your spelling
manager
to guide
yours
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your
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waitress
,
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and waiter to be more careful to bring the meal on time and neatly to arrange all these issues in another visit in order to make us to reservation
in
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on
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another working day.
Finally
Linking Words
, I look forward to receiving your response. Yours faithfully, Saif

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task response
Give clear facts about the visit, such as the day, time, number of people, and why the meal was important. Explain each problem in a full and clear way.
task response
Say exactly what you want the manager to do. For example, ask for an apology, money back, or a free meal on your next visit.
coherence and cohesion
Keep one main point in each paragraph. Use one paragraph for the visit, one for the problems, and one for what you want the manager to do.
coherence and cohesion
Use simple linking words well, such as “First”, “Also”, “Because of this”, and “Finally”. Make sure each sentence is easy to follow.
coherence and cohesion
Check word order and use clear words. For example, write “the table was not clean” and “the food was cold”.
task response
You answer all parts of the letter task: you talk about the visit, the problems, and what you want the manager to do.
coherence and cohesion
Your letter has a clear opening, a polite ending, and words such as “First”, “Second”, and “Finally” to show the order of your ideas.
Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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