You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter introduce yourself explain the problem and state what action you would like from the company
Dear Sir or Madam,
My name is Nidhi Mehta and I am one of your regular customers. I am writing
this
letter to report on faulty TV
which I purchased from your Marine Line shop last
Tuesday.
On Tuesday, the 6th of August, I visited your shop to purchase a TV
. With the help of your staff
I purchased Samsung 42’ Add a comma
,staff
TV
and was assured that it is one of the best TV
in the market. However
, when I got home, I was surprised to find that not only remote
had Correct article usage
the remote
issue
, but even the picture quality was not satisfactory, to be precise it was blurry. I immediately lodged Correct article usage
an issue
complaint
with your customer Add an article
a complaint
server
on the same day and was conveyed that Replace the word
service
TV
will be fixed or replaced in 24hours. I am very disappointed to inform that
Correct pronoun usage
you that
this
has not happened and I have not received any further
updates since then
.
I am extremely dissatisfied not only with the product,
but even with the customer service support. I hope that Remove the comma
apply
this
problem will be addressed immediately. I expect to receive a replacement of TV
or current
issue get fixed within a day.
I look forward to hearing back from you immediately.
Yours faithfully,
Nidhi SarvaiyaCorrect article usage
the current
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