You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows:

I would like to take
this
opportunity to introduce myself,
adidev
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added
employed with BCI as manager
marketing
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of marketing
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. I am writing
this
letter to highlight some ambiguity in my credit card statement received from the bank. There are 3 luxury items purchased from the respective brand outlets. The
transactions
are dated
5th
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the 5th
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of
october
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October
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in Chennai.
However
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,However
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i
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I
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was in Delhi on the said date.
Hence
below are the
transactions
which
i
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I
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am certain the undersigned did not make, Armani suit, Rolex watch and Apple
Iphone
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iPhone
. As a precautionary
measure
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,measure
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i
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I
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recommend that the credit card be blocked with immediate effect and request you to reverse the
Correct your spelling
aforementioned
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afore mentioned
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aforementioned
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transactions
as they are not executed by me.
Also
would like you to activate the OTP mechanism for all
transactions
valued
over
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at over
show examples
three thousand rupees. Thanking you Adidev

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

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