You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

My name is Ishan Saverdekar, a regular customer of your online store at www.flipkart.com. I am writing to complain about my recent order that I received yesterday in damage condition which I have placed on
last
Sunday 10th October 2019. The order number is B78452640. I have
also
attached a copy of the invoice with
this
letter. I had ordered a wireless headset with the Sony brand. After receiving it, I found the left side of the speaker was not working.
However
, I tried using different types of equipment
such
as mobile, laptop and desktop computers but found a negative result. I was in urgent need as I ordered it for using the headset for practising for
IELTS
Correct article usage
the IELTS
show examples
exam for a listening module which is at the end of
this
month. I am truly disappointed with the quality of the product. As I said, it was an emergency for me to have the headset, I have purchased it from my local shop.
Hence
, I do not need another one and would like you to proceed with the refund procedure as soon as possible.
Moreover
, please book a picking schedule to collect the damaged product by your staff. I look forward to your quick and positive action for the same.
Submitted by Ishaan433 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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