You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam, You should write at least 150 words.

Dear Sir or Madam, I am writing

this

letter to express my disappointment with a dinner meal that I had with my family at your restaurant

on

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last

Saturday 15th October. I received a promotion that I was expecting at my job.

Hence

, I decided to celebrate the occasion by going to a family dinner.

Although

there are many other restaurants very close to our residence, we had heard

of

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some excellent feedback about yours, so we decided to go there. In spite of waiting for over an hour, the food provided was cold. The starter item was completely bland and had no salt.

Moreover

, the main course vegetable had an insect inside the gravy.

In addition

, the

flat bread

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flatbread

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served with it was completely burnt. Assuming that your restaurant has a very good reputation, you would take action against

this

incident at the earliest. I would request you to kindly initiate a refund of the money I paid for the meals. Please do notify me once you have transferred the money back. Anticipating a positive response from your side. Yours Sincerely, Sonia