You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter. You should write at least 150 words. You do NOT need to write your own address. Begin your letter as follows:

#cheque #book #bank #two #weeks #manager #service #action #matter #address

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Dear Sir, I am writing to complain about the service that I have received at your

bank

. Two weeks ago I ordered a

cheque

book by filling out the appropriate form when I visited the

bank

but since

then

I have not received the

cheque

book and I have received no other correspondence from the

bank

. It is quite urgent for me as I have quite a few bills that I need to pay that can only be paid by

cheque

. Please write to me as soon as possible and let me know how much longer I will have to wait for my

cheque

book and please explain why I have had to wait so long. I would

also

like to know what action you are going to take regarding

this

bad service. I have been a customer of your

bank

now for fifteen years and

this

is the

first

time I have had to complain. It is very disappointing. I look forward to hearing from you soon. Yours sincerely, Graham Swann

Submitted by vinaysrn92 on Mon Mar 02 2020

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4
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

172 words

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