You ordered a new chequebook from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the chequebook, how much longer you will have to wait, and ask the manager what action he/she will take about this matter.

Dear Sir, I am Erica, residing in New Delhi. I have one of my
bank
accounts in your
Bank
located in New Delhi. I am writing
this
to express my dissatisfaction with the response from your
bank
with respect to the issue of
cheque
book
.
Last
month, I placed an order for
new
Correct article usage
a new
show examples
cheque
book
through your
bank
's website.
In addition
to
this
, I
also
had
telephonic
Add an article
a telephonic
show examples
conversation with one of your customer care
executive
Fix the agreement mistake
executives
show examples
and he assured me that
new
Correct article usage
the new
show examples
cheque
will be delivered within 10 working days.
However
, after waiting for so long I again tried to get in touch with customer care but none of them address my concern and till now I haven't received the
cheque
book
. I do most of my
transaction
Fix the agreement mistake
transactions
show examples
from your
bank
and I am very much satisfied with the services and products available. But
this
time, I am very much surprised with
kind
Correct article usage
the kind
show examples
of unprofessionalism I received from your
bank
. Hope you will address my queries and take necessary action against your staff. Please inform me what action you have taken so that the problem is not repeated in future with
other customer
Change the wording
another customer
other customers
show examples
.
Also
, please inform me that how much time it will take to issue the new
cheque
book
. Looking for your positive reply Yours faithfully, Erica
Submitted by IQRA BISMI on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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