IELTS Writing Correction Service
Writing Samples
Band 4.5

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

#cheque #book #bank #two #weeks #manager #service #action #matter
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I am writing to
complaint
Replace the word
complain
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 about the situation that caused me disappointment with one of the services I opted
from
Change preposition
for from
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 your bank. Two weeks ago, I have requested
for
Change preposition
apply
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a new cheque book, through the bank's mobile service option, as I have completely used my previous one;
however
, I have not received it yet. When I ordered it, the estimated time of arrival was displayed as
maximum
Add an article
a maximum
the maximum
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 of 7 working days, but
its
Correct your spelling
it's
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 been more than 2 weeks. I have always been a loyal customer
to
Change preposition
of
show examples
 your bank throughout the years and I must say, I have not expected
such
 poor responses and services provided by your firm. I have attached my full details along with the Account information necessary to investigate
on
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apply
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this
 delay.
Also
, I would like to know, how long I will have to wait to receive it along with
written
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a written
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 apology and
a
Correct article usage
apply
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detailed action that has been taken over to handle
this
 situation. I look forward to hearing from you regarding.
Submitted by duggishaalu on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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