You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

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I am writing to

complaint

Replace the word

complain

show examples

about the situation that caused me disappointment with one of the services I opted

from

Change preposition

for from

show examples

your bank. Two weeks ago, I have requested

for

Change preposition

apply

show examples

a new cheque book, through the bank's mobile service option, as I have completely used my previous one;

however

Linking Words

, I have not received it yet. When I ordered it, the estimated time of arrival was displayed as

maximum

Add an article

a maximum

the maximum

show examples

of 7 working days, but

its

Correct your spelling

it's

show examples

been more than 2 weeks. I have always been a loyal customer

Change preposition

show examples

your bank throughout the years and I must say, I have not expected

such

Linking Words

poor responses and services provided by your firm. I have attached my full details along with the Account information necessary to investigate

Change preposition

apply

show examples

this

Linking Words

delay.

Also

Linking Words

, I would like to know, how long I will have to wait to receive it along with

written

Add an article

a written

show examples

apology and

Correct article usage

apply

show examples

detailed action that has been taken over to handle

this

Linking Words

situation. I look forward to hearing from you regarding.

duggishaaluSun Oct 18 2020

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
9
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

4 paragraphs

166 words

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The Greeting

Some people argue that we should do research into their family history. Others, agree with the view that we should focus on the present and future generations. Discuss both views and give your own opinion.

9. People living in the 21st century have a better life quality than those who lived in previous centuries. To what extent do you agree or disagree?

Fossil fuel is the main source of energy. In some countries, the use of alternative sources of energy is encouraged. Is this a positive or negative development?

You participated in a public event organized at a local park. Write a letter to the event organizer. In your letter tell them some feedback about the event; explain what you particularly enjoyed; give some suggestions for improvement.

Some people believe that reading is always a good habit. Others feel it depends on which books a person is reading. Discuss both sides and give your own opinion.