You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: describe the item you lost explain why you weren't happy with the customer service say what action you would like the company to take.

Dear Sir or Madam, With due respect, I am writing to express my dissatisfaction with the customer support of lost and found enquiries. I travelled from Delhi to Gurugram in

bus

number

DL05 2134 on 15th May 2021. When I got off the

bus

, I found that my

phone

was missing which might have been left on seat

number

A21. By that time the

bus

already left. The

phone

is a One Plus 5 with a blue back cover having a picture of two pandas on it.The front screen guard is having a crack at the bottom left corner. The lock screen wallpaper has a photo of my daughter playing with our pet dog. I immediately called the customer care service after searching the

number

on the Internet. The executive was rude and reluctant to provide any support in

this

situation. He was continuously telling me to forget about the

phone

as anyone on the

bus

can take it but I believe through

modern

Correct article usage

a modern

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tracking system it can be found. I am well aware that the chances of retrieving my mobile are low;

however

, at least we should give

a

Correct pronoun usage

it a

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try to search for it on the

bus

I travelled. Can you please contact the

bus

driver who can thoroughly search the

bus

and inform me if he finds the mobile

phone

? I tried calling on my contact

number

(8822456754) and it is not switched off yet which means there is still a chance that it might be present

in

Change preposition

on

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the

bus

. I will be extremely thankful for your favour and I look forward to hearing from you soon. Yours faithfully, Jasmine Kaur