You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows:

Dear Sir, I am Jane Edison, a loyal customer of your bank for the past three years. I am penning down

this

letter to complain about the recent transactions of purchasing expensive mobile phones using my credit cards, internationally.

Firstly

, I would like to bring it to your notice that I reside in St Brookes street, Newyork and I have never been out of the country since 2016. I recently got the latest model of iPhone-SX from my manager as a parting gift. Whereas,

this

transaction took place on a Point of sales machine, at a mall in Paris and

hence

it is impossible that I would have done it.

Secondly

, looking at the bank statements for the month of April, I could confirm that the amount withdrawn was in euros. Thereby I am assuming

this

as a fraudulent transaction done by a random person internationally,

also

that the person has hacked my card. I request your sincere efforts to immediately block my credit card in order to prevent any

further

intervention from the outsiders. I am attaching a copy of my passport and bank statements for your reference. Looking forward to hearing back from you. Sincerely, Jane