You have lost something on a bus and called the customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: • describe the item you lost • explain why you weren't happy with the customer service • say what action you would like the company to take.

Dear Sir or Madam, I am writing
this
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to let you know that I lost a ring on a bus, 3A, on 24th July 2020. It was a gold one with a circular shaped green stone attached to it. I raised a complaint to the concerned customer service department but was very upset with their unprofessional behaviour. Let me explain my situation. After calling several times, a girl named Tina
first
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attended my call. She was not listening to my concern properly.
Besides
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,
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this
Correct pronoun usage
apply
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she was extremely careless and noted down the description of the ring as well as the date of the incident wrong.
Thus
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, I got an email from the department stating that there was no
such
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item found. Upon calling up the department again some other representative received my call, enquired numerous details from me and confirmed I will get some resolution within 48 hours. It’s been 96 hours since
then
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, I am yet to get back any response. Could you please take the necessary action against
this
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? My complaint ID is RE432. I suggest that you can have a conversation with the attendant present on the bus that day, he will have some lead regarding
this
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. I will look forward to hearing from you. Yours faithfully, Shreya

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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