You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain why you are writing describe what went wrong with the meal and service suggest what the manager should do to ensure that you and your group return to the restaurant You do NOT need to write any addresses. Begin your letter as follows: Dear,... You should write at least 150 words. Writing task 1

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Dear sir, I am Ms X and currently working as a managing director in one of the most prestigious companies in Dhaka named 'Royal Dynasty'. As a regular customer of your ,restaurant I am writing
this
letter on behalf of my organisation to inform you about the dissatisfactory meal which was served at your place
last
Friday. Sadly, the
food
was not up to the mark and the chef didn't follow the instructions which were given beforehand. We were having our meeting with some foreign delegates so it was clearly instructed to make the
food
less spicy which was not followed
accordingly
.
Furthermore
, the new employees who were hired recently, are not trained enough to deal with
such
high profile clients which led us to the experience of bad service. I would like to request you to make a few changes so that we can resume holding our valuable events at your
food
junction.
For instance
, you can train your servers about etiquette and manners to attend to foreigners.
Moreover
, your head chef must check for all the mistakes before serving the
food
to the customers.
This
way you will be able to uplift your reputation as well.
Therefore
, I would like to request you to consider the above-mentioned lackings and will try to combat them.
Submitted by mrchy1987 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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