You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam, You should write at least 150 words.

Dear Sir, I am writing to you to express my discontent with a recent meal my sister and I shared at your restaurant

this

past Friday night around 8 pm. Due to it being her birthday we were even more

dissapointed

Correct your spelling

disappointed

by the

inconvience

Correct your spelling

inconvenience

we encountered. Since she is lactose intolerant we specifically requested what we were told was a dairy-free dessert. After confirming with our waiter that the mango sorbet did in fact not contain milk, since by looking at the menu it was not clear, she proceeded to enjoy her ice cream.

However

, less than an hour later when we arrived at home my sister experienced a terrible stomachache, as well as considerable bloating. We called the doctor for a home consultation and she was informed that her sickness was due to ingesting dairy. Given she is very careful with all her meals and didn't eat anything out of the ordinary that day, we are certain that what has caused the reaction was the sorbet she had at your restaurant. On behalf of my, sister I'd like to request a full refund of her meal for the damages caused to her health.

In addition

, I'd recommend that you go over the ingredients of each of the dishes you offer, identifying the ones that are truly dairy-free on your menu with a sticker or a mark of some sort, in order to not have

this

situation repeat itself with any other client that may suffer from food intolerance. I look forward to your reply. Sincerely, Lucia