You have recently bought a Telephone with answer machine from an online shop. The web page said that the answer machine shows you a list of who left a message so you can choose which to play first. But after taking it home you find out that only the most recent call is kept in the calls list. Write an e-mail letter to the store manager. In your e-mail: • say who you are • explain the problem • say what action you would like the store to take

Dear Sir or Madam, I am writing

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missive to bring to your attention about the Telephone device(ME1101) that I have recently purchased from your company and My name is Haman Singh.I am your old customer as well as I usually order your company's products online as the organisation has always stood on its words. Let me explain the problem with the device,on the organisation website it was mentioned that an individual can look after the voice messages of the people who tried to contact them in their absence.

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,the Telephone answer machine is only showing the recent call data in spite of showing the complete call log history. From my point of view,you should immediately address these problems by ensuring that the company either replaces my device or they refund the entire amount that I had paid.

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,I hope that you will be able to make some form of restitution to us for these inconveniences. Look forward to hearing from you soon. Yours faithfully, Haman