You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I am writing

this

letter to express my dissatisfaction with the reference room in your hotel which I booked on behalf of ABC accounting firm. There are certain positive features that all participants are satisfied with.

First

of all, the parking areas are enough big, which is quite easy and less time-consuming to find a parking place.

Furthermore

, we were impressed by the waiters and waitresses' professionalism and friendliness, as we were greeted friendly and guided to our seats directly, which was incredibly convenient.

However

, there are a couple of points regarding the meal that we were disappointed with.

Firstly

, when I was booking

this

room, I sent a detailed email outlining our clients' different dietary requirements

such

as nut and seafood allergies, but several attendances still were provided with some dishes that they cannot have, which was particularly frustrating.

In addition

,

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almost

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most

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all food was cold and greasy, and could not be eaten. I think your hotel should retrain employees who review the booking details to make sure they are able to understand every specific requirement in terms of meals. Added to that, recruiting new chiefs would be wise as you should maintain your cuisines at the highest level. I hope the aforementioned mistakes will not be made when I organize a meeting in your hotel. Yours faithfully, Nina Guan