You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

Dear Sir/Madam, I am writing to express my dissatisfaction with the delivery of two food items that were ordered through your online services. The order was placed and delivered on July 10, 2022. I purchased two bags of ready-to-eat food; prawns and the other one was lintel and rice. On receiving, as soon as I looked for the items, realised that the lintel and rice packaging was marked with the expiry date of two months old.

This

to me was absolutely unacceptable, especially for customers ordering through your website. Having stated above, I would like to send back the expired item through your return policy.

Additionally

, would like you to provide me with a refund.

Furthermore

, I request you to take

this

very seriously and improve the checking of your services before it reaches its customer. Looking forward to hearing from you! Yours Sincerely, Shagun Rodhe

Submitted by shagun.rodhe on Mon Jul 11 2022

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

146 words

7.50

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Word Count

Rich countries are getting richer while poorer countries are getting poorer. What is the cause of this? What could be done to solve this problem?

Some people think that woman should take part in the military or the police force, but other oppose to this idea. Discuss both views give your own opinion and examples.

While recruiting new employee, the employer should pay more attention to their personal qualities, rather than qualifications and experience. To what extent do you agree or dis agree?

Some people think the government should be responsible for solving the pollution problems which result from heavy traffic. To what extent do you agree?

Cheaper food is now available because of greater use of fertilizers and improved machinery. This improved production, however, can be harmful to individuals and the community. To what extent do you agree or disagree with this view? Discuss, including examples from your own knowledge and experience.