You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

#item #store #retailer #request #refund #arrangements

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Dear Sir/Madam, I am writing to express my dissatisfaction with the delivery of two food items that were ordered through your online services. The order was placed and delivered on July 10, 2022. I purchased two bags of ready-to-eat food; prawns and the other one was lintel and rice. On receiving, as soon as I looked for the items, realised that the lintel and rice packaging was marked with the expiry date of two months old.

This

to me was absolutely unacceptable, especially for customers ordering through your website. Having stated above, I would like to send back the expired item through your return policy.

Additionally

, would like you to provide me with a refund.

Furthermore

, I request you to take

this

very seriously and improve the checking of your services before it reaches its customer. Looking forward to hearing from you! Yours Sincerely, Shagun Rodhe

Submitted by shagun.rodhe on Mon Jul 11 2022

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

146 words

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Topic Vocabulary:

I am writing to express my disappointment
I regret to inform you that
I am dissatisfied with the item I received
The item arrived damaged
The product is in unsatisfactory condition
I expected better quality
I would like to request a refund
I kindly ask for your assistance in resolving this matter
I would appreciate it if you could provide instructions
I suggest arranging a pick-up service
I expect a prompt response and resolution
I hope for a satisfactory outcome

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You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Word Count

Crime rates are increasing in the recent years in all countries and it is becoming more violent . Why do you think is? What can be done for it?

Some people think that the government should use extra money to fund programs to improve the environment. Others think that it is better for the government to spend money to support artistic programs. Which option do you prefer? Use specific reasons and examples to support your answer.

Some people think that family has the most powerful influence on a child’s development, while others think that other factors such as television, friend, music have the biggest effects. Discuss both views and give your opinion?

Small businesses are disappearing and being replaced by large multinational companies. Do the advantages of this outweigh the disadvantages?

Do you agree or disagree with the following statement? Most experiences in our lives that seemed difficult at the time become valuable lessons for the future. Give reasons for your answer and include any relevant examples from your own knowledge or experience.