You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter, Complain about the problem Propose action for the store to take Request conformation that this is agreed

Dear Sir/Madam, I am writing to inform you about my latest purchase of Television in your shop, but it did not work as expected after reaching home. Yesterday, I and my wife visited your shop which is
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Dubai Main Street and purchased a brand-new television for our home. The customer attendant clearly explained all the features of the television and we were really impressed with the sound quality as well as the visual clarity. We bought it without any bargain or discount from your shop. We perfectly assembled it in our home
next
to our computer table. Surprisingly, there was an echo noise as well as a visual rendering defect after switching it on. I immediately call your customer care to report
this
issue, But I was not satisfied with their response provided to me.Even after all the details were provided, the person on the call requested me to speak with the company. Due to
this
irresponsibility answer from your customer care, I am reporting it to you to find
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early solution. I request you to replace the product immediately with a newer one. I have attached the invoice copy of my purchase with
this
letter. I am looking forward to hearing from you soon. Yours Faithfully, Arunkumar.
Submitted by Arunsap05 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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