You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Madam, I am writing
this
letter about a faulty
item
that
i
Change the capitalization
I

The pronoun I should always be capitalized.

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purchased on your website, and to request a refund. The
item
is a Sony
bluetooth
Change the capitalization
Bluetooth
BlueTooth

It appears that the word bluetooth may be a proper noun in this context. Consider capitalizing the word.

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speaker model C52213 serial no 12034, which was delivered yesterday.
However
,
this
is not getting
connect
Wrong verb form
connected

It appears that your sentence or clause uses an incorrect form of the verb connect. Consider changing it.

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either with T.V or mobile phone. I have gone through the instructions carefully and tried to connect it but failed. Whenever
,
Remove the comma
apply

It appears that you have an unnecessary comma after the subordinating conjunction Whenever. Consider removing the comma.

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i
Change the capitalization
I

The pronoun I should always be capitalized.

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am scanning the device in any of the
gadget
Change to a plural noun
gadgets

The singular countable noun gadget follows the quantifier any of, which requires a plural noun. Consider using a plural noun or a different quantifier.

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, it is showing no device found. I ordered
this
item
for the 25th wedding
Correct your spelling
anniversary

If you don’t want anniversery to be marked as misspelled in the future, you can add it to your personal dictionary.

anniversery
Correct your spelling
anniversary

If you don’t want anniversery to be marked as misspelled in the future, you can add it to your personal dictionary.

celebration party of my parents which is due in
next
Correct article usage
the next

It seems that there is an article usage problem here.

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two days.
However
, it seems that
i
Change the capitalization
I

The pronoun I should always be capitalized.

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will need to look for other
option
Fix the agreement mistake
options

It seems that option may not agree in number with other words in this phrase.

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locally now,
therefore
I would like to return
this
product and request a full refund. I do not want to exchange the
item
because it has failed the purpose for me. Looking forward to
have
Change the verb form
having

The verb have is usually in the gerund form when following the word Looking forward to. Consider replacing it with the -ing form.

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earliest
Change the article
the earliest

It appears that the phrase earliest response does not contain the correct article usage. Consider making a change.

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response in
this
matter. Yours faithfully, Komal Handa
Submitted by komalhanda1990 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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