You recently bought an item online. When it was delivered you found that the item did not work correctly. Write a letter to the manager of the company. In your letter, • Describe the item and the problem with it • Explain why the item is important for you • Say what you want the manager to do You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Madam, I am writing

this

letter about a faulty

item

that

i

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I

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purchased on your website, and to request a refund. The

item

is a Sony

bluetooth

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Bluetooth

BlueTooth

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speaker model C52213 serial no 12034, which was delivered yesterday.

However

,

this

is not getting

connect

Wrong verb form

connected

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either with T.V or mobile phone. I have gone through the instructions carefully and tried to connect it but failed. Whenever

,

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apply

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i

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I

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am scanning the device in any of the

gadget

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gadgets

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, it is showing no device found. I ordered

this

item

for the 25th wedding

Correct your spelling

anniversary

anniversery

Correct your spelling

anniversary

celebration party of my parents which is due in

next

Correct article usage

the next

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two days.

However

, it seems that

i

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I

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will need to look for other

option

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options

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locally now,

therefore

I would like to return

this

product and request a full refund. I do not want to exchange the

item

because it has failed the purpose for me. Looking forward to

have

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having

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earliest

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the earliest

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response in

this

matter. Yours faithfully, Komal Handa