You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy. Write a letter to the store manager explaining the problems you have had Ask for a refund or exchange on the item.
On Saturday
21th
August, I bought a white Correct your spelling
21st
dress
which I need that
for my Correct pronoun usage
apply
first
job interview. It cost was
100$ and it was not on final sales.
I was in hurry and I did not realize that it had a hole looks like the stitching Unnecessary verb
apply
unraveled
under its collar. The day after that, at the time, I want to wear it I discovered it. You couldn’t imagine how much I get upset. What made the matter worse was that I didn’t have another white Change the spelling
unravelled
dress
Correct your spelling
therefore
therefor
, I had to wear it. The Correct your spelling
therefore
next
day, I returned it to your shop to ask for a replacement or full refund but the shop assistant refused that because it was against the policy of store which replace
worn Change the verb form
replaces
dress
.
I am writing to demand a refund or, at the least, a replacement the
Change preposition
for the
dress
. Despite the fact that,
the hole was there before I Remove the comma
apply
worn
it. I hope you can assist me in Add the auxiliary verb
wore
have worn
this
regard. If I do not get satisfaction, you will lose one of your loyal customers.Submitted by TUTOO on
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The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.
Essentional vocabulary list for IELTS Writing 7+
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