You recently bought an expensive electronic product from a store and found that the product does not work properly. Write a letter to store manager. In your letter, Complain about the problem Propose action for the store to take Request conformation that this is agreed

Dear Mam or Sir, I would like to inform you that the television I've purchased in your shop yesterday is not working good in spite of many tries to fix the

product

at home. Yesterday, I visit your downtown branch in Kuwait, I was amazed by the clarity and sound of the television

that is

displayed. I was able to inquire about your salesperson and he demonstrate how to set up and assemble the item.

Additionally

, I bought the device in cash and was able to bring it home for me to enjoy. When I arrived home, I was greatly dismayed because the device is not sound good and the screen are not working well.

Finally

, I found out that the padding of the brand is put properly and the box is not stable enough to hold the item inside. I was able to call and contact your customer service and they instructed me to do some adjustments to the cable and wires, still, the

product

which I purchased from your store is not working well.

Hence

, the

product

is not working well request for a one, attached to

this

letter is an invoice for the

product

. I have already filed a complaint with your main branch and they instructed me to ask for a new replacement shop. I hope for your immediate action for

this

matter to resolve. Faithfully Yours, Charles