You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager. In your letter, you should: · describe the item you lost · explain why you weren't happy with the customer service · say what action you would like the company to take.

Dear Sir, I am writing to request you to provide me with assistance in finding an item which has been lost while travelling via public transportation. Yesterday, I was going to the temple which was approximately 14 km away from my home as it was the traditional time for us so

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I

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decided to take the bus. While going there it did not give me any problem but when I returned home I found I forgot my wallet on the bus. After finding my lost item, I immediately called the customer service of the transportation system which cause me several problems,

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of all, they took a long time to pick up the call.

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, the person who attended the call was not very polite

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he was very rude to provide me with service. After talking for a long 1 ,hour I explained everything,

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,still

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they were not managed to help

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they hung up the call resulting in frustration for me. Please try to solve

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matter as soon as possible since it's urgent. I am looking forward to hearing from you very soon. Yours Faithfully, Jessica Sharma