You are Dimitar Borisov/Elena Borisova. You stayed at a holiday resort recommended by your travel agent. However, you did not enjoy your stay due to a number of difficulties. Write a formal letter complaining about the service the hotel offers.
Dear Sir/Madam,
I'm writing to express my strong dissatisfaction with the service provided by your staff.I was a guest of your hotel between 03.11.21 and 9.11.21 in I showed them the receipt. The mistake was fixed but I'm very disappointed with the way the personnel handled the situation
room
9. During my stay in your hotel
I encountered a number of unsatisfactory Add a comma
,hotel
service
and was treated with great disrespect by your staff. I chose your property after reviewing your website which portrays a completely different picture compared to reality.The Change to a plural noun
services
room
which I booked was a premium room
with a beautiful view to
the sea, having a large king size bed with a free Change preposition
of
Add a hyphen
three-course
three course
meal but Add a hyphen
three-course
instead
the Add a comma
,instead
room
I got was from
the lowest quality possible and the worst part is it wasn't what it was promised it was nothing like in the website there was no view to the sea there was just a single bed with a small tv . Change preposition
of
Obviously
mistakes have been made and I went to talk to the staff. They were extremely arrogant towards me and told me that "you got what you paid for '' I got extremely offended by these accusations and went to the receptionist Add a comma
,Obviously
they
told me that if I want the premium Correct pronoun usage
who
room
i
needed to pay extra. In the endChange the capitalization
I
Add a comma
,
and
I hoped the problem will not happen again in the future and no one goes through with what I did.
Yours faithfully IvanCorrect word choice
apply
Submitted by taniadim74 on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.