You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item

Dear Sir or Madam, I hope
this
letter finds you well. I am writing
this
letter regarding the commodity I bought you recently. Let me discuss my problem and my request in the following paragraphs.
To begin
with, I want to say when my commodity arrived it was damaged so I can not use that,
Furthermore
, I am completely sad because I waited about one week for arrived. For
this
reason, I want to refund my money so I have to buy another one
also
I do have not much time.
Moreover
, I suggest someone will come and take back the goods.
For example
one of your employees or snap is not different to me.
Although
, I am really worried about time as well as I am Entirely in a hurry to see that I must get ready for my exam and I need to have these goods. Writing to your reply, Your Faithfully. Saeed Sam.
Submitted by saeedforoghi538 on

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Topic Vocabulary:
  • I am writing to express my disappointment
  • I regret to inform you that
  • I am dissatisfied with the item I received
  • The item arrived damaged
  • The product is in unsatisfactory condition
  • I expected better quality
  • I would like to request a refund
  • I kindly ask for your assistance in resolving this matter
  • I would appreciate it if you could provide instructions
  • I suggest arranging a pick-up service
  • I expect a prompt response and resolution
  • I hope for a satisfactory outcome
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