Write a letter informing the e-commerce online store customer desk about a damaged product you received

Dear Sir, I
am write
Change the verb form
am writing
show examples
you because of
this
recently
i
Change the capitalization
I
show examples
have bought
TV
Add an article
a TV
the TV
show examples
in your online shop but it does not
working
Wrong verb form
work
show examples
this
TV does not turn on. I do not know why. You have to make the delivery so that they work faster so that buyers are not dissatisfied and you should check if
this
TV is working or not. if you haven't solved
this
problem
then
customers will not
by
Correct your spelling
buy
show examples
from you. I have
Add an article
an idea
the idea
show examples
idea
Fix the agreement mistake
ideas
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from
Change preposition
for
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you and your online shop. If you advertise your online store
in
Change preposition
on
show examples
Instagram and your goods are
well bought
Add a hyphen
well-bought
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,
this
is
good
Change the article
a good
show examples
idea for you.
As
Change preposition
With
show examples
more advertising and more buyers because of
this
, you have to advertise a lot. You can
coming
Change the verb form
come
be coming
show examples
up with
a new logotypes
Correct the article-noun agreement
new logotypes
a new logotype
show examples
.
This
is
mine
Correct pronoun usage
my
show examples
idea and request for you think you
are solved
Change the verb form
have solved
show examples
this problems
Change the determiner
this problem
these problems
show examples
. I am waiting for your answer. Yours faithfully
Ozod
Correct your spelling
Ozone
Elmuradov
Submitted by ina1_95 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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