You should spend about 20 minutes on this task. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: give details of what went wrong explain what you had to do to overcome the problem at the time say what action you would like the manager to take You should write at least 150 words

Dear Sir or Madam, I am writing with

regarding

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regard

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to

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a matter which I had during my stay in your hotel. As a frequent guest of your

hotelery

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hotel

hostelry

, I am

a

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happy with your services but,

unfortunatelly

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unfortunately

I have a grave problem to report.

Last

week I travelled to London and stayed in your hotel at Principal Avenue. Because

the

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of the

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weather, which was less than zero celsius, I was hoping that would possible to find a

confortable

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comfortable

room,

however

in the room that was given to me, the heating not only was not running properly

,

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but

also

the control temperature was missed. Since I had discovered

this

issue, was necessary to wait long 2 hours until your employees fix that, bringing a new control and changing a part inside the heating. Considering that probably I will return to your hotel, I expect not only a free stay to cover

this

inappropriate matter, but

also

a second check after my

last

travel. I look forward to hearing from you at the earliest regarding

this

proposal. Yours faithfully, Franklin Vale.