You ordered an item from an online store and it has arrived damaged. Write a letter to a retailer to complain in the letter Explain why you are unhappy Request a refund Make arrangement to return the damaged item.

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Dear Sir or Madam, I hope
this
letter finds you well. I am writing
this
to express my dissatisfaction with the
last
order I made from your store. I have ordered a white frame medium-sized mirror
last
week and it was scheduled to be delivered after two days but it has been delivered yesterday morning.
Furthermore
, it is easy to see scratches on the frame and the mirror itself is broken. I forgot to mention that I am a regular customer of your reputable store and it is my first time to have had
this
bad experience, so I request to replace my damaged mirror or a full refund. Yours faithfully, Serag Mounir
Submitted by seragmounir777 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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