You are a member of an organisation which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain why you are writing describe what went wrong with the meal and service suggest what the manager should do to ensure that you and your group return to the restaurant

Dear Mrs Mary, I am writing to express my dissatisfaction with the meal and services rendered to me in your restaurant

last

week. I visit your store often with my colleagues and the truth be told, it caught me by surprise to have been met with

such

a horrible experience. I wanted spicy meatballs with creamy pasta but ,

instead

Add a comma

,instead

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I was served ham and bacon with creamy pasta. I understand that there could have been a mixup with my request and so I politely called the attention of the waiter to

this

. She rudely responded and insisted there was nothing she could do about it,

this

created a scene before we

finally

left in annoyance. I will suggest the manager should send an email to my organization so as to pacify them.

Furthermore

, a discount on our subsequent meal should be offered. Ultimately, the waiter should be properly educated on customer service and

this

will enhance her productivity. Thanks for understanding. Yours Sincerely