You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: •give details of what went wrong •explain what you had to do to overcome the problem at the time •say what action you would like the manager to take

Dear Sir / Madam, I am writing in regard to expressing an inconvenience caused during my stay at the Hilton by the creek in When requested a portable heater, I was notified, that hotel does not have it, and if needed, I will have to source it. Yours faithfully,
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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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