You should spend about 20 minutes on this task. You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem.

Dear Sir or Madam, My name is Emma Stone and I am writing

this

letter in regard to a letter I have just received from the bank, warning me about some unusual purchases in a baby store named "

Babay

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Baby

Star" that have been made under my account, with a total amount of 2,000$ during the past two weeks. Those purchases, undoubtedly, were not made by me, as I

further

explain. I am a customer of your bank, for the

last

20 years, since I was 25 years old, and opened a bank account under my name in your branch. I've always paid my bills on time, and there

were

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was

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never any problem with my income during those years. In a rough calculation , I am about to turn 45 next summer, and my kids are all grown up. There is obviously a mistake that

have

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has

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been made up

,

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apply

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since there is no way that I will need to buy baby toys, clothes, or food and

beside

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besides

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the fact that I will never spend 2,000$ on

such

items.

Additionally

, two weeks ago I went out on a cruise to

greece

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Greece

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, and I

have

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apply

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just returned yesterday, which

mean

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means

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that I was not able to

preform

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perform

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those purchases. I'm attaching to you my cruise tickets as

a

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apply

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proof. I would very much appreciate your

immediately

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immediate

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response to

this

urgent matter, I would like you to open an investigation regarding

this

mishap,

und

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and

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of course refund me the amount of money since I am in need

for

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of

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it for my son's wedding which is

due to

next month. I look

further

to hear from you and to

be ensure

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ensure

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that everything is taken care of. Yours faithfully, Emma Stone