Last week you were on a flight to London. Unfortunately, when you got off the plane, you left a bag there. You did not remember about the bag until you got to your hotel. Write a letter to the airline. In your letter explain what has happened describe the bag and its contents say what you would like them to do about this problem You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

✨ Do you want to improve your IELTS writing?
I am writing to inform you that
last
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week I
along with
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my family was on a flight to London via your airlines.
However
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, Unfortunately, When we left the plane we left my
bag
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as well. I was with my husband and two children on the flight and suddenly
while
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we were close to the destination my three-year-old child felt sick and I gave all my attention to him. In the meantime,
For
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this
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reason, We lost focus and
therefore
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left my
bag
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at the airline. It is a small black
bag
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with grey colour lace. It contains three small pockets and one big pocket. Most importantly, The
bag
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has some jewellery and my younger babies' medical test reports and medicines list. I was hoping you could carry the backpack on your next flight to Paris
this
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week, I will collect the
bag
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myself. If
that is
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not possible, I will travel to London next month for the
bag
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. In the meantime, Requesting you keep the
bag
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safe till
this
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time. I am really wishing for your unconditional help in
this
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regard. With Regards, John
Submitted by nhassan003 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • Airliner, oversight, misplaced, personal belongings, valuable items, sentimental significance, luggage retrieval, lost and found, passenger service, tracking, compensate, verification of ownership, promptly, inconvenience, coordinate, verify, transparent communication
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