You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: 1. Introduce yourself 2. Explain the problem 3. State what action you would like from the company

Dear Sir/Madam I
am write
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am writing
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the
Correct determiner usage
this
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letter about a
complain
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complaint
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TV
was
Correct pronoun usage
that was
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bought a week ago product because the product did not work properly. First I am introduce
my self
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myself
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my name is
lanangsurya
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Lanangsurya
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I am 24 years ago and I have daily activity is playing
game
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games
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in
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on
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mobile with
other
Correct pronoun usage
my other
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friends and when im bored playing
game
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games
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usually I
am watching
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watch
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movie
Add an article
a movie
the movie
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at
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on
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television. A week
a go
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ago
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when I bought some
TV
at the store
,
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apply
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when I
trying
Wrong verb form
tried
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TV
Correct article usage
the TV
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in
store
Correct article usage
the store
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that
is
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it
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work
Wrong verb form
worked
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properly. After I
am
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was
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payment
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paid
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and back
to
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apply
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my
Correct pronoun usage
apply
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home
i
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I
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am
Wrong verb form
was
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so happy because I
can
Verb problem
apply
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got my dream
tv
Correct your spelling
TV
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. I opened
Correct article usage
the tv
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tv
Correct article usage
the tv
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of the box and I
trying
Wrong verb form
tried to
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turn
Correct pronoun usage
it on
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on
Correct pronoun usage
it on
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for the test
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by watching
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watching
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by watching
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Correct article usage
a movie
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movie
Correct article usage
a movie
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before I
Wrong verb form
tried
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trying
Wrong verb form
tried
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to connect
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to
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for
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to
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plyastation
Correct your spelling
PlayStation
5, but
Correct article usage
the TV
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TV
Correct article usage
the TV
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did not work properly and
can’t
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couldn’t
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turn
Correct pronoun usage
it on
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on
Correct pronoun usage
it on
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I don’t know what
happen
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happened
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the problem for
Correct article usage
apply
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the
Correct article usage
apply
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my
tv
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TV
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. for the responsible company
i
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I
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just want to be responsible for
this
situation by giving
warranty
Correct article usage
a warranty
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for my
tv
Correct your spelling
TV
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. Again I am so hopping very much for the responsible and giving warranty for all
product
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products
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at your company. Regards Lanangsurya
Submitted by srianggreni0802 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • customer service
  • purchased
  • faulty
  • malfunction
  • resolution
  • prompt
  • replacement
  • refund
  • technician
  • urgent
  • escalate
  • unsatisfactory
  • disappointed
  • appreciate
  • address
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