You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: 1. Introduce yourself 2. Explain the problem 3. State what action you would like from the company

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Dear Sir/Madam I
am write
Change the verb form
am writing
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the
Correct determiner usage
this
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letter about a
complain
Replace the word
complaint
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TV
Use synonyms
was
Correct pronoun usage
that was
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bought a week ago product because the product did not work properly. First I am introduce
my self
Correct your spelling
myself
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my name is
lanangsurya
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Lanangsurya
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I am 24 years ago and I have daily activity is playing
game
Fix the agreement mistake
games
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in
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on
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mobile with
other
Correct pronoun usage
my other
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friends and when im bored playing
game
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games
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usually I
am watching
Wrong verb form
watch
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movie
Add an article
a movie
the movie
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at
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on
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television. A week
a go
Correct your spelling
ago
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when I bought some
TV
Use synonyms
at the store
,
Remove the comma
apply
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when I
trying
Wrong verb form
tried
show examples
Use synonyms
TV
Correct article usage
the TV
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in
store
Correct article usage
the store
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that
Linking Words
is
Correct your spelling
it
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work
Wrong verb form
worked
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properly. After I
am
Wrong verb form
was
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payment
Replace the word
paid
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and back
to
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apply
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my
Correct pronoun usage
apply
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home
i
Change the capitalization
I
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am
Wrong verb form
was
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so happy because I
can
Verb problem
apply
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got my dream
Use synonyms
tv
Correct your spelling
TV
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. I opened
Use synonyms
Correct article usage
the tv
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tv
Correct article usage
the tv
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of the box and I
trying
Wrong verb form
tried to
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turn
Correct pronoun usage
it on
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on
Correct pronoun usage
it on
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for the test
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by watching
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watching
Change preposition
by watching
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Correct article usage
a movie
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movie
Correct article usage
a movie
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before I
Wrong verb form
tried
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trying
Wrong verb form
tried
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to connect
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to
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for
Change preposition
to
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plyastation
Correct your spelling
PlayStation
5, but
Use synonyms
Correct article usage
the TV
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TV
Correct article usage
the TV
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did not work properly and
can’t
Wrong verb form
couldn’t
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turn
Correct pronoun usage
it on
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on
Correct pronoun usage
it on
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I don’t know what
happen
Wrong verb form
happened
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the problem for
Correct article usage
apply
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the
Correct article usage
apply
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my
Use synonyms
tv
Correct your spelling
TV
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. for the responsible company
i
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I
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just want to be responsible for
this
Linking Words
situation by giving
warranty
Correct article usage
a warranty
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for my
Use synonyms
tv
Correct your spelling
TV
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. Again I am so hopping very much for the responsible and giving warranty for all
product
Fix the agreement mistake
products
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at your company. Regards Lanangsurya
Submitted by srianggreni0802 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • customer service
  • purchased
  • faulty
  • malfunction
  • resolution
  • prompt
  • replacement
  • refund
  • technician
  • urgent
  • escalate
  • unsatisfactory
  • disappointed
  • appreciate
  • address
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