You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email • give details of the purchase • describe the problem • explain why you need a replacement urgently You do NOT need to write any addresses.Begin your letter as follows: Dear Sir or Madam,

Dear Sir/Madam, I am writing to bring your attention to a concerning issue regarding the
shirt
that I purchased recently from your online
shop
"Mama Clothes".
Last
week, I was attracted by your
shop
's interesting online advertisement. You promoted yourself as "the best
shop
ever". So I bought a white
shirt
from your
shop
and really expected to wear the
shirt
to my friend's birthday party. Unfortunately, when I received the
shirt
, I was extremely disappointed with that. I observed the
shirt
was rough and dirty. Regardless of that, there was even an unexpected dye dotting on the bottom of the
shirt
which made the whole
shirt
look like a dirty flag. In light of the aforementioned issue, I would like to request a replacement as soon as possible.
This
is because, I
had
Unnecessary verb
apply
show examples
took lots of time to select the appropriate design style for the
shirt
in your
shop
, and I need to wear
the
Correct article usage
a
show examples
brand new
shirt
to attend my friend's birthday party soon. I request a timely response to
this
letter addressing the concerns raised. I look
forwardto
Correct your spelling
forward to
a satisfactory resolution and resorting my faith in your company.
Submitted by liyanbo1995 on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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