You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter -Describe what is wrong with the service -Explain why you are not happy with the company's response -Say what action you want the manager to take

Dear Sir or Madam, I am writing to complain about your
internet
service
which I purchased early
last
week and
also
let you know how disappointing your
costomer
Correct your spelling
customer
service
was. Being able to access
to
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apply
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the
internet
service
is a paramount matter as I work from home. The reason why I have chosen your company is because of the great advertisement that I saw on your website.
However
, since the
internet
was connected, the speed of
service
has been not only slow but
also
unstable. In fact, the
internet
service
gets disconnected at least three times a day and
this
is affecting my work,
sach
Correct your spelling
such
as online meetings and researching data. I phoned your company and talked to a lady who is one of the customer helpdesk
staffs
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staff
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a few days ago. She promised me that she would talk to an
expart
Correct your spelling
expert
and provide me
a
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with a
show examples
solution on the same day. But unfortunately, I have not heard from her or your company at all since
then
.
Additionally
, my
internet
connection has still been dropping down regularly.
This
is unacceptable. I would
therefore
like you to find out what has been happening to my
internet
access and solve
this
issue immediately. If you could
also
reconsider
about
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apply
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your
costomer
Correct your spelling
customer
service's
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service
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standerd
Correct your spelling
standards
and train the
staffs
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staff
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to prevent
this
problem again, I would
appriciate
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appreciate
it. Thank you for your consideration and look forward
hearing
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to hearing
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from you soon. Yours faithfully, Kate Smith
Submitted by keiko_o_1209 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
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