You have recently bought an internet service for your house but you are not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the maneger of the company. In your letter -Describe what is wrong with the service -Explain why you are not happy with the company's response -Say what action you want the manager to take

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Dear Sir or Madam, I am writing to complain about your
internet
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service
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which I purchased early
last
Linking Words
week and
also
Linking Words
let you know how disappointing your
costomer
Correct your spelling
customer
service
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was. Being able to access
to
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apply
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the
internet
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service
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is a paramount matter as I work from home. The reason why I have chosen your company is because of the great advertisement that I saw on your website.
However
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, since the
internet
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was connected, the speed of
service
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has been not only slow but
also
Linking Words
unstable. In fact, the
internet
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service
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gets disconnected at least three times a day and
this
Linking Words
is affecting my work,
sach
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such
as online meetings and researching data. I phoned your company and talked to a lady who is one of the customer helpdesk
staffs
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staff
show examples
a few days ago. She promised me that she would talk to an
expart
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expert
and provide me
a
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with a
show examples
solution on the same day. But unfortunately, I have not heard from her or your company at all since
then
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.
Additionally
Linking Words
, my
internet
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connection has still been dropping down regularly.
This
Linking Words
is unacceptable. I would
therefore
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like you to find out what has been happening to my
internet
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access and solve
this
Linking Words
issue immediately. If you could
also
Linking Words
reconsider
about
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apply
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your
costomer
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customer
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service's
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service
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standerd
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standards
and train the
staffs
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staff
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to prevent
this
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problem again, I would
appriciate
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appreciate
it. Thank you for your consideration and look forward
hearing
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to hearing
show examples
from you soon. Yours faithfully, Kate Smith
Submitted by keiko_o_1209 on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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