You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. write a letter of apology to the person who complained. In your letter, say how sorry you are that the person has had a poor experience explain what action has been taken against the staff member offer a free meal for four at the restaurant as a gesture of goodwill.

Dear Sir , I am writing in response to the complaint you made regarding
to
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apply
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our rude employee I received your
complaining
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complaint
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letter I
am sincerely apologize
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sincerely apologize
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according to
the situation And our team are extremely sorry for
this
experience you had in our restaurant . As I am a manager in the
resaurant
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restaurant
I am going to take the necessary decision for our
employee
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employees
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.
However
, I make
local
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a local
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investigation with the employee It took
from
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apply
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us over 3 Days to make sure what happened that day . Eventually, he admit he was rude
with
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to
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you because he argued with his colleague that day so he was so upset
nevertheless
, I won’t accept his apologies and we will take another action against him to give as the company policy I would be
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grateful
greatful
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grateful
if you
come
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tocome
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the restaurant with 4 people to get free lunch in our VIP lounge you can come any time
this
is
offer
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offered
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for 1 Month I am sorry again for what
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happened
happend
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happened
and please accept my
apologie
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apologies
apologise
Yours sincerely Ruqayah
Submitted by luhana.chii on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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