You are the manager of a restaurant that has received a letter of complaint about poor service from a member of your staff. write a letter of apology to the person who complained. In your letter, say how sorry you are that the person has had a poor experience explain what action has been taken against the staff member offer a free meal for four at the restaurant as a gesture of goodwill.

#manager #restaurant #complaint #service #member #staff #apology #person #action #offer #four #gesture #goodwill

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Dear Sir , I am writing in response to the complaint you made regarding

Remove the preposition

apply

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our rude employee I received your

complaining

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complaint

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letter I

am sincerely apologize

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sincerely apologize

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according to

the situation And our team are extremely sorry for

this

experience you had in our restaurant . As I am a manager in the

resaurant

Correct your spelling

restaurant

I am going to take the necessary decision for our

employee

Fix the agreement mistake

employees

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However

, I make

local

Correct article usage

a local

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investigation with the employee It took

from

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apply

show examples

us over 3 Days to make sure what happened that day . Eventually, he admit he was rude

with

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you because he argued with his colleague that day so he was so upset

nevertheless

, I won’t accept his apologies and we will take another action against him to give as the company policy I would be

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grateful

greatful

Correct your spelling

grateful

if you

come

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tocome

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the restaurant with 4 people to get free lunch in our VIP lounge you can come any time

this

offer

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offered

show examples

for 1 Month I am sorry again for what

Correct your spelling

happened

happend

Correct your spelling

happened

and please accept my

apologie

Correct your spelling

apologies

apologise

Yours sincerely Ruqayah

Submitted by luhana.chii on Fri Jun 23 2023

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
15
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

177 words

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Use a variety of complex and simple sentences

Car ownership has increased so rapidly over the past thirty years that many cities in the world are now one big traffic jam. How true do you think this statement is? What measures can governement take to discourage people from using theirs cars?

One of the most important issues facing the world today is a shortage of food and some think genetically modified foods are a possible solution. To what extent do you agree or disagree?

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The world’s air pollution levels are rising year on year. What are the most pressing causes and effects of this disturbing trend?

Some people think that governments should care more about the elderly while others think they should focus on investing in education for younger people. Discus both views and give your opinion.