You recently buy a brand new air conditioning from an , but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.

#brand #air #product #service #complaint #customer #department #retailer #resolution

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Dear Sir, I am writing to express my dissatisfaction with a recent purchase. I made it on the Media Markt'' store platform. On September 8, 2023, I bought a brand new

air

Use synonyms

conditioner with the order number TR00001.

However

Linking Words

, upon receiving the product on September 9, 2023, I encountered several issues.

Firstly

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, I called brand

purchaser

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assistance

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for technical set-up

assistance

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, and I informed a necessary member of the official staff about personnel information. After that, they would say, Your

assistance

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form has been created, and we sent a message related to the issue to your mobile phone, and we ended the call.

Additionally

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, they don't support providing electrical services for

air

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conditioning.

Therefore

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, I bought a support service for

air

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conditioning, and I had to pay extra money for

this

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assistance

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service. I decided to wait for it to be set up

nonetheless

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; after the second day, suddenly, I thought I might check the help desk system related to brand

purchaser

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assistance

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whereas

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it seems that there are huge mistakes being made by

purchaser

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assistance

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. I have not received any

assistance

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messages. In

such

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cases, one of the most important pieces of evidence is misunderstanding or forgetting.

Furthermore

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, as soon as I realized it, I established communication with

purchaser

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assistance

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via an application. They said, We have made mistakes related to the product and will make corrections." I've wasted so much time on it, and I'm not sure how to solve the problem. I decided to see whether or not the

air

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conditioning was giving back.

This

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is a situation that has disappointed me.

As a result

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this

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loss of trust, I kindly request that you address these problems promptly and provide

assistance

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. I believe

this

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is a reasonable request considering the inconvenience and dissatisfaction caused by

this

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purchase. Please respond to

this

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complaint at your earliest convenience and let me know the steps for returning the

air

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conditioner or proceeding with a replacement or refund. I hope to have

this

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matter resolved satisfactorily as soon as possible. Thank you for your attention to

this

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matter. I look forward to hearing from you soon. Yours sincerely,

Submitted by rose on Mon Jul 31 2023

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Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

10
Linking words
meeting the goal of 7 or more
3
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

1 paragraphs

358 words

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You recently buy a brand new air conditioning from an , but upon receiving it, you noticed some issues with the product service. Write a complaint letter to the customer service department of the retailer, outlining the problem you have encountered and requesting a resolution.

Structure your letter

A lot of people nowadays are spending too much money and they don’t save anything for future use. Is this a positive or a negative development?

You arranged to visit a friend in Canada but an important event at home now means that you must change the dates of the visit. Write a letter to your friend. In your letter: Explain the important event Apologize for the situation Suggest a new arrangement

A restaurant has placed an advertisement for waiters and waitresses in your local newspaper. Write a letter to the restaurant, applying for the job. In your letter: explain what you are currently doing describe your suitability for this area of work say when you can attend an interview

Some people say that government should fund the performing class (drama, music, etc.), but on the other hand the other people say it should be self-funded by the organization or student’s parents. Discuss both view, and give your own opinion

Some people think that family is the most powerful influence of a child's development while others thing other factors such as friends, television and music have better influence. Discuss both of views and give your opinion?