[Dri] You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

Dear Den, I hope
this
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email finds you well, I am contacting you because I ordered a new chequebook by email a couple of weeks ago and I had no answer. I really need your help with that situation.
Moreover
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, I have to pay my bill for groceries, one of that have a due date of the end of
this
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month, I can not use another option of payment alike
cred
Correct your spelling
a credit
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card, money, et all. on that purchase, it is necessary to complete the payment by check. Though I never had a
remain complain
Replace the word
remaining complaint
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related to your bank,by the way, I am surprised that I am facing
this
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kind of trouble on your side.
To sum up
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, I hope to have your answer by e-mail
until
Change preposition
by
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next Thursday afternoon with a letter containing my check, I will not be happy to wait more than Thursday. You already have my contact information. Your sincerely! Adriana

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task achievement
Your letter provides the necessary information, but try to maintain a more formal tone throughout. This will enhance the professional nature of your communication.
coherence and cohesion
Consider breaking your paragraphs more clearly to enhance readability, ensuring that each paragraph focuses on a single idea. This will help in highlighting your main points more effectively.
coherence and cohesion
Make sure to proofread your letter for any grammatical and punctuation errors, which can impact clarity and professionalism.
task achievement
You clearly state the purpose of your letter in the opening paragraph.
task achievement
You effectively convey a sense of urgency regarding your situation.
task achievement
Your expression of surprise at the situation shows engagement with the bank's service, which is good.
Topic Vocabulary:
  • cheque book
  • Order
  • dissatisfaction
  • delay
  • transaction
  • daily needs
  • timeline
  • resolve
  • improve service
  • action
  • complain
  • manager
  • bank
  • customer service
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