You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own address. Begin your letter as: Dear Sir or Madam, You should write at least 150 words.

Dear Sir or Madam, I am writing
this
epistle to express my brutal experience at your prestigious restaurant. My name is Alex and a loyal customer. Yesterday evening, I went to your hotel with my colleagues to have an informal meeting
as well as
dinner.
Although
the service was adequate, the food quality and cutlery were unhygienic. Please see the attached image, we found the hair in our dish and mice around the table. As a supervisor, I hosted the dinner and I felt embarrassed in front of my team members regarding
this
incident.
Moreover
, no one had dinner at your restaurant
due to
lack of attention, cleaning and poor quality. I request you to take appropriate action against the chef who cooked the dish and kindly, hire a pest control company in order to make your shop hygienic. If you have any questions or concerns, please do not hesitate to contact me at 778-529-5610. Hope you will look into
this
matter urgently. Thank you in advance. Yours faithfully Alex
Submitted by shivaniphg123 on

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coherence cohesion
The logical structure of the letter is good. There is a clear introduction, body, and conclusion. However, it would be better to include a separate paragraph to describe the problems in detail.
coherence cohesion
The greeting and closing are appropriate but could be improved. Instead of using 'Dear Sir or Madam', it would be better to address the manager by name if possible. In the closing, it would be more appropriate to use 'Yours sincerely' instead of 'Yours faithfully'.
task achievement
The letter meets the word count requirement and provides a complete response to the task prompt. However, it would be beneficial to provide more details about the problems encountered at the restaurant.
task achievement
The writing tone of the letter is mostly suitable for a complaint. However, it would be better to use more formal language and avoid informal phrases like 'brutal experience' and 'kindly'.
Topic Vocabulary:
  • express disappointment
  • dining experience
  • service
  • inefficient
  • seated
  • order
  • food quality
  • expectations
  • menu
  • portion sizes
  • atmosphere
  • pleasant
  • address shortcomings
  • training
  • efficient
  • attentive
  • promptness
  • delivering food
  • flavors
  • presentation
  • descriptions
  • calm
  • relaxing
  • enhance
  • satisfied
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