the charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. the same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information and compare where relevant.
#show #results #questionnaire #visitors #parkway #hotel #customer #service #guests #years #summarise #information
The following pie charts compare how one
hadred
Correct your spelling
hundred
people
who visited the Hotel
Parkway voted about their satisfuction
that was provided by the Correct your spelling
satisfaction
hotel
between the years 2005 and 2010.
Overall
, it is clear that
the majority of the visitors remained mostly content with the customer service during 2010, with the highest proportion of them being excellent, whereas
during 2005 almost half of the population who were asked, steyed
Correct your spelling
seemed
satisfacted
.
Twice as many Correct your spelling
satisfaction
as
Correct word choice
apply
people
voted for an exquisious
guest's satisfaction at about 40% Correct your spelling
exquisite
during
2010, Change preposition
in
whereas
only 14% of individuals voted in 2005. As for persons who found the hotel
good in customer servise
had doubled from 14% to 28%.
The proportion of Correct your spelling
service
people
however
who believed that the hotel
services were exqicit
, Correct your spelling
exquisite
it
had dropped significantly to more than half of the percentages of Correct pronoun usage
apply
the
2005 (from 45% Change the article
apply
2005
to 17% Change preposition
in 2005
during
2010. Change preposition
in
SImilarly
to Correct your spelling
Similar
this
drop, poor
Correct article usage
the poor
guests
service rate had a substantial fall to 12%. Change the noun form
guest
While
people
who experienced a very low service dipped shaply
to almost 4 times, as during 2005 the proportion had been 15% and during 2010 was 4%Correct your spelling
sharply
Submitted by nikoletta.louka on
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Linking words: Don't use the same linking words: "whereas".
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Vocabulary: Replace the words people, hotel with synonyms.
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Vocabulary: The word "proportion" was used 3 times.
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Vocabulary: The word "almost" was used 2 times.
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Vocabulary: The word "about" was used 2 times.
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